In Case of Theft
If your FCEFCU Debit Card goes missing or gets stolen, call 800-528-2273 anytime day or night. You can also email FTPSLS@cmcone.com but please remember not to include any private financial information other than your name.
If your checkbook is lost or stolen, call the Credit Union immediately at 651.282.8880 or 1.800.551.1179. Leave a message if calling after business hours.
FCEFCU's policy is to never ask for personal data via email, text message or phone. If you receive such a message, do not respond, regardless of any implied threats or incentives. If you are ever in doubt, call us at 651.282.8880.
What If You or a Family Member Is a Victim of ID Theft?
If someone steals your name, address, credit card, here is some critical information to limit the damage:
Cancel your cards. Keep a record of all your credit and debit card numbers, as well as the telephone number of each card issuer handy so you know who to call.
File a police report in the jurisdiction where your things were stolen. This proves to credit providers that you were diligent, and is a first step toward starting an investigation.
Call the three national credit reporting organizations immediately. Place a fraud alert on your name and Social Security number. The numbers are: Equifax: 1-800-525-6285; Experian (formerly TRW): 1-888-397-3742; and Trans Union: 1-800-680-7289.
Contact the Social Security Administration (fraud line) at 1-800-269-0271 and file a complaint with the Federal Trade Commission.